1. Introduction
Wishon ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our human-assisted job application and career services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Data Controller
The data controller responsible for your personal data is:
Wishon
United States
Email: privacy@wishon.jobs
For general inquiries: support@wishon.jobs
3. Information We Collect
3.1 Information You Provide
- Account and Profile Information: Name, email address, phone number, and any details you provide when you register, sign up, or complete onboarding
- Career and Job Search Information: Resume, work history, skills, education, career goals, target roles, industry and location preferences, salary expectations, visa or sponsorship requirements, and any other information you share for job matching and application services
- Preference and Application Data: Job preferences (role types, locations, work mode), applications you ask us to submit on your behalf, and feedback on applications or matches
- Communication Records: Copies of correspondence when you communicate with us via email, in-app chat, scheduling tools, or other channels
- Newsletter and Marketing: Email address when you subscribe to updates or marketing communications (with your consent)
3.2 Automatically Collected Information
- Device and Browser Information: Device type, operating system, browser type, and unique identifiers
- Usage Data: Pages visited, time spent on the site, referring URLs, and how you use our website and platform
- Log Data: IP address, access times, and similar technical data
3.3 Information from Third Parties
- Scheduling and Messaging: When you book a call or contact us via third-party tools (e.g., Cal.com, WhatsApp), we may receive the contact and scheduling information you provide through those services. Their own privacy policies apply to how they process your data.
- Payment Information: Payment processing is handled by third-party providers. We do not store your full payment card details; we may receive transaction identifiers and billing information necessary to fulfill and support your subscription or purchases.
4. How We Use Your Information
We use the collected information for:
- Providing Services: To deliver and manage our job application and career services, including onboarding, resume creation and tailoring, job sourcing, submitting applications on your behalf, and application tracking
- Matching and Personalization: To match you to relevant job openings based on your profile, preferences, and goals
- Communication: To respond to inquiries, send service-related updates (e.g., application status, interview alerts), and, with your consent, marketing communications such as our newsletter
- Scheduling and Support: To arrange onboarding calls, strategy sessions, and support interactions
- Improvement: To understand how our website and services are used and to improve them
- Security: To detect and prevent fraud and abuse and to protect our systems
- Legal Compliance: To comply with applicable laws and regulations
We do not sell your personal information. Your data is used only to run your job applications, improve your matches, and operate our services.
5. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your data based on:
- Contract Performance: Processing necessary to provide our job application and career services and to respond to your inquiries
- Legitimate Interests: Website analytics, security, improving our services, and matching you to jobs
- Consent: Newsletter and marketing communications and any optional features
- Legal Obligation: When required by law
6. Data Sharing and Disclosure
We may share your information with:
6.1 Service Providers
Third-party companies that help us operate our business and website, such as:
- Website and cloud hosting providers
- Analytics services
- Email and communication tools
- Scheduling and productivity tools (e.g., Cal.com)
- Payment processors
- Tools and platforms used by our team to perform job applications and resume tailoring (including human assistants and, where we disclose it, AI-assisted tools for resume and cover letter optimization)
All such service providers are required to protect your data in line with our instructions and applicable law.
6.2 Job Applications
When we submit job applications on your behalf, we provide employers and their systems (e.g., ATS) with the information you have authorized us to use (e.g., resume, cover letter, contact details) as part of the application process.
6.3 Legal Requirements
We may disclose information when required by law or when necessary to:
- Comply with legal processes or government requests
- Protect our rights, safety, or property
- Prevent fraud or address security issues
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy commitments.
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our job application and career services to you
- Comply with legal, tax, or regulatory obligations
- Resolve disputes and enforce our agreements
When we no longer need your data for these purposes, we will delete or anonymize it. You may ask us to delete your data earlier where the law allows (see Your Rights below).
8. Your Rights
Under GDPR and other applicable laws, you may have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@wishon.jobs. We will respond in accordance with applicable law.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit where appropriate
- Access controls and secure handling of personal information
- Regular review of our security practices
Your resume and career data are stored and processed securely and used only for the purposes described in this policy.
10. International Data Transfers
Your data may be processed in countries outside the European Economic Area (EEA). Our team and service providers may operate in multiple jurisdictions. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other mechanisms recognized by applicable law.
11. Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us at privacy@wishon.jobs.
12. Cookies and Tracking
Our website may use cookies and similar technologies for:
- Essential Operation: Enabling core site functionality and security
- Preferences: Remembering your settings
- Analytics: Understanding how visitors use our website
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect how the website works.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last Updated" date. For significant changes, we may notify you by email or through a notice on our website where appropriate.
14. Contact Us
For questions about this Privacy Policy or our data practices:
Wishon
Email: privacy@wishon.jobs
General inquiries: support@wishon.jobs
15. Supervisory Authority
If you are in the EEA or UK, you have the right to lodge a complaint with a data protection supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.
